For enquiries, please use the contact form or email us directly at the address provided below. We aim to respond within one business day.

Before reaching out regarding the status of your order, kindly refer to the tracking number included in your dispatch confirmation email.

We are unable to provide guidance on the use of our products outside of a research setting. We strongly advise conducting your own research prior to making a purchase.

Please refrain from contacting us to request discounts. Any promotions or discounted pricing will be clearly indicated on our website if they are available.