For enquiries, please use the contact form or email us directly at the address provided below. We aim to respond within one business day.

Before reaching out regarding the status of your order, kindly refer to the tracking number included in your dispatch confirmation email.

Please note: We are unable to provide guidance on the use of our products outside of a research setting. We strongly advise conducting your own research prior to making a purchase.

Contact form

Contact email address: support@rudirect.co.uk

Registered address: 124-128 City Road, RUdirect, Kemp House, London, EC1V 2NX, United Kingdom